I like how this looks in the bathroom. The amount is very sturdy and the polished metal is a nice addition. The control is programmable for both time and temperature. The only issue, is this is a bit tricky to install. I would expect that any fixed mounted towel warmer would have the same level of difficulty. In our case, we were having some additional electrical work done at our house so we had the electrician install a box so I could hardwire the towel warmer. If you do this, be sure you wire it to an outlet that has ground fault protection.We have used this now for a couple of months and I would say it works as advertised. It has been a great addition to our bathroom.Also, depending on how you fold your towels, it may not totally dry a towel. If there's not some air movement in the room, the tile may still stay damp. In our case, sometimes we have to refold the towel so that the inside of the towel is now on the outside. The towel gets plenty warm, but if there is not adequate air circulation in the room, it may not fully dry.All in all, we are very happy with the unit, how it looks, and how it works.